Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Casinonic Casino. Please read them carefully before registering, depositing funds or playing. By accessing the website or using its services, you acknowledge that you have read, understood and agreed to these terms.

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1. About these terms

These Terms & Conditions form an agreement between you and Casinonic Casino in relation to your use of the website, account features, games, promotions, payment facilities and other services made available through the site. They should be read together with any additional rules, notices or conditions displayed for a particular game, promotion or service.

Review contents

By creating an account, signing in, making a deposit, placing a wager or otherwise using the website, you confirm that you accept these terms. If you do not agree with any part of them, you must not use the website or its services. We may provide important information through the website, your account or other available communication channels, and that information may form part of these terms.

These terms may be updated from time to time to reflect changes to the website, services, applicable law, security requirements or business practices. The latest version will be made available on this page. You should review the terms regularly. If you continue to use Casinonic Casino after an update takes effect, that continued use will generally indicate your acceptance of the revised terms.

Eligibility and lawful use

You must only use Casinonic Casino if online gambling is lawful for you in the place where you are located. You must also meet the minimum legal age required by applicable law. We may take reasonable steps to verify your age, identity, location and eligibility before allowing access to some or all services.

You must provide accurate, current and complete information when registering or using your account.
You must not use the website if you are prohibited from gambling, subject to a self-exclusion arrangement or otherwise unable to meet these terms.
You must not access the website from a location where the services are restricted or unlawful.
You must not use the website for a fraudulent, criminal or dishonest purpose.
You are responsible for understanding the laws that apply to your use of online gambling services.

2. Accounts, verification and funds

You may need to register an account to use particular services. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly notified us of unauthorised access. You must not allow another person to use your account, transfer your account to another person or create an account on behalf of someone else.

Only one account may be permitted for each player unless we expressly allow otherwise. Duplicate, linked or misleading accounts may be reviewed. Where an account appears to have been created or used in breach of these terms, we may restrict access while checks are completed and may take other action permitted by applicable law.

Identity and security checks

We may request documents or other information to confirm your identity, age, address, payment method, source of funds or eligibility. Information may be reviewed for security, fraud prevention, responsible gambling and legal compliance purposes. You must provide information that is genuine, readable and up to date. Delays may occur where requested information has not been supplied or cannot be verified.

You should choose a strong password, keep your devices secure and sign out when using a shared device. You must tell us as soon as reasonably possible if you believe your account has been compromised, used without permission or affected by a security issue. We may require a password change, additional verification or temporary restriction to protect your account and the website.

Deposits and withdrawals

Deposits and withdrawals are subject to the payment options, verification procedures and conditions displayed on the website at the relevant time. You must use a payment method that belongs to you or that you are authorised to use. We may reject, reverse or investigate transactions that appear to be unauthorised, fraudulent, irregular or inconsistent with these terms.

You are responsible for checking transaction details before confirming them and for any fees charged by your bank, payment provider or other financial institution. We do not control the processing time of external providers. A withdrawal may require account verification or further review before it is processed. We may return funds through an appropriate method where a payment cannot be completed in the usual way.

You should not deposit more money than you can afford to lose. Gambling funds must not come from illegal activity, borrowed money that you cannot repay or any source that would place you or another person at financial risk.

3. Games, promotions and responsible gambling

Games may be supplied, operated or supported by third parties. Game rules, available features, result displays and other information may be shown on the relevant game screen. You should read those rules before playing. A wager is normally accepted only when it is confirmed by the website. If a technical issue, interruption or system error affects a wager or result, we may review the relevant activity and take reasonable corrective action.

Game outcomes are determined by the systems used for the relevant game and are not guaranteed. You must not attempt to manipulate a game, exploit an error, interfere with the website or use software, devices or methods designed to obtain an unfair advantage. You must also not engage in collusion, account sharing, automated play, fraudulent activity or any conduct that could compromise the integrity of the services.

Promotions and offers

Promotions, bonuses, rewards and promotional campaigns may be subject to separate terms. Those terms will explain the applicable eligibility requirements, qualifying activity, expiry conditions, wagering or use requirements, withdrawal conditions and any other restrictions. You should read the specific promotion terms before participating. If there is a conflict between a promotion's specific terms and these general terms, the specific terms may apply to that promotion.

We may amend, suspend or withdraw a promotion where permitted by law, including where there is an error, suspected abuse, technical issue or activity inconsistent with the promotion terms. A promotion must not be used in a way that is fraudulent, misleading or intended to circumvent its requirements.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and do not chase losses. Never gamble when you are distressed, intoxicated or under pressure from another person.

Use available account tools or support options to set suitable limits or take a break where those options are offered.
Consider self-exclusion if you need to stop gambling for a period or indefinitely.
Talk to a qualified gambling support service, financial counsellor or health professional if gambling is affecting your wellbeing, relationships or finances.
Do not ask another person to gamble through your account or use gambling to manage debt.
If you are concerned about a minor accessing the website, use suitable device, payment and account security controls.

Requests relating to responsible gambling, account restrictions or self-exclusion will be handled in accordance with the processes available on the website and applicable requirements. Restrictions may affect access to games, promotions, deposits or withdrawals, and you should not attempt to bypass a restriction by opening another account.

4. Website use, suspension and legal information

Acceptable use

You may use Casinonic Casino only for its intended purposes and in accordance with these terms. You must not copy, reproduce, modify, distribute or commercially exploit website content without permission. You must not introduce malicious code, access restricted areas, interfere with the website, overload its systems, collect information without authorisation or use another person's information.

Website content is provided for general information and may change without notice. We aim to keep information accurate and available, but we do not promise that the website, games or services will always be uninterrupted, error-free, complete or available on every device. Maintenance, communication failures, technical faults, third-party issues and events outside reasonable control may affect access.

Suspension and account closure

We may restrict, suspend or close an account where we reasonably consider it necessary for security, legal, regulatory, responsible gambling, fraud prevention or operational reasons. This may include suspected identity issues, payment irregularities, multiple accounts, prohibited conduct, misuse of a promotion or a breach of these terms. We may request information before deciding whether access can be restored.

You may stop using the website at any time and may request account closure through the available support process. Any request should be made from the account holder. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes, privacy or responsible gambling.

Liability and third-party services

To the extent permitted by law, Casinonic Casino is not responsible for loss caused by events outside reasonable control, interruptions to communications or payment services, device or internet problems, unauthorised access resulting from your failure to protect account details, or conduct that breaches these terms. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under applicable Australian consumer law.

The website may contain links, payment options or services operated by third parties. Those services may have separate terms and privacy practices. You should review the relevant third-party information before using them. Casinonic Casino is not responsible for content or services that are outside its reasonable control.

Privacy, complaints and applicable law

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Please read the Privacy Policy to understand how information may be collected, used, stored and disclosed in connection with the website and services.

If you have a question, concern or complaint, please use the support or complaints process made available through the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate, but do not send passwords or unnecessary sensitive information. We may ask for further information and will assess the matter in accordance with applicable requirements and our internal procedures.

These terms are intended to operate with applicable Australian law and other mandatory legal requirements that apply to your use of the services. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. The version of these terms published on the website is the version that applies at the relevant time, subject to any rights you may have under applicable law.